About us – iTekNI

About US

iTek
NI

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Welcome to iTek NI, your friendly and reliable electronics repair facility in Magherafelt, Northern Ireland. Established in 2014, we take great pride in offering top-notch repair services for a wide range of electronic devices. Our mission is to be the go-to destination for all your tech-related needs, providing exceptional service while being environmentally responsible.

Your Local and Environmentally Conscious Electronics Repair Experts

Extensive Repair Services

and beyond

At iTek NI, we pride ourselves on being a comprehensive electronics repair company. Whether it’s a shattered smartphone screen, a malfunctioning laptop, a gaming console glitch, or a tablet issue, we’ve got you covered. Our expertise extends beyond common repairs, as we also offer specialised services such as data recovery and micro-soldering. With our in-store micro-soldering capabilities and advanced data recovery partnerships, you can trust us with even the most intricate repairs.

Giving Back to the Community
and the Environment

As a locally rooted company, community involvement and sustainability hold a special place in our hearts. We take pride in recycling all abandoned and donated devices, using them to repair other gadgets. Any parts reaching the end of their donor life are recycled in line with WEEE regulations. Moreover, we actively participate in charitable initiatives to give back to the community that supports us.

Your Data’s Security Matters

We understand the importance of data security and privacy in today’s digital age. At iTek NI, we employ a ticket-based CRM system to safeguard your information. Our internal systems are fortified with encryption and robust data protection measures, ensuring that only authorised personnel can access your data during the repair process.

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Embracing Innovation and Staying Ahead

The tech world is ever-evolving, and so are we. At iTek NI, we embrace constant innovation, research, and development to stay at the forefront of the electronics repair industry. Our commitment to the latest advancements allows us to provide cutting-edge solutions to our valued customers.

More Than
Just Repairs

iTek NI offers an extensive range of services and products, including data recovery solutions, software troubleshooting, device upgrades, and a wide array of accessories. Our trademarked 'ReLoved.' program showcases a selection of refurbished electronics, alongside new and used PCs, laptops, printers, gaming accessories, cases, cables, and more.

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Setting the Bar High Among Competitors

We don’t just claim to be the best; our local ratings and customer reviews speak for themselves. At iTek NI, we aim to deliver services that exceed expectations, setting us apart from the competition. We take pride in our extensive selection of genuine parts, ensuring your device gets the best possible replacement. For those on a budget, we offer affordable alternatives without compromising on quality. Your satisfaction is our priority, which is why most of our repairs come with a generous 12-month warranty.

Convenience at Your Fingertips

We value your time and convenience, which is why we offer in-person repairs and are excited to introduce mail-in repair services soon. Our customer portal enables you to track the progress of your repair and receive real-time updates.

Recognitions and Awards

We take great pride in our accomplishments and the recognition we've received. Recently, we installed a solar array to generate our electricity, making us carbon neutral. We were finalists in the 'Sustainability Award' and 'Small Business of the Year' categories for Northern Ireland. Additionally, we're proud winners of the 'Young Entrepreneur of the Year' award for Northern Ireland.

Get in Touch with iTek NI

Our team is eager to assist you with all your electronics repair needs. You can reach us through various channels – in person, by phone call, or via social media (Facebook and Instagram). Keep an eye out for our upcoming mail-in repair option, with pricing available online.

At iTek NI, we’re more than just a repair shop; we’re your reliable tech partners, committed to providing top-notch services, giving back to the community, and embracing sustainable practices.

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Darren Workman

Owner / Founder

Can repair anything, except for his alarm clock apparently

Q & A coming soon

Shea glass

Lead Developer

Coding and Diet Coke aficionado

Q & A coming soon

Lewis

Welding Jedi

Can micro solder anything I’m told

Q & A coming soon

Darren Workman

Shea glass

Lewis

Head Office

Site Links

VAT Numbers and stuff below

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